Terms of Service

Effective Date: January 1, 2026

By using our website or requesting services from Primus Expert Inc., you agree to these Terms of Service.

Services

Primus Expert Inc. provides residential and commercial HVAC services, including:

• Heating repair

• Air conditioning repair

• Installation

• Maintenance

• Diagnostics

• Emergency HVAC service

Estimates

All estimates are based on the information available at the time of inspection.

Additional work may require a revised estimate.

Appointments

Customers agree to provide accurate contact information and reasonable access to the property during the scheduled appointment.

Payments

Payment is due according to the terms stated on the invoice unless otherwise agreed in writing.

Warranty

Manufacturer warranties apply where available.

Labor warranties are provided according to the warranty terms listed on your invoice or service agreement.

SMS Terms

By providing your mobile number, you agree to receive service-related text messages from Primus Expert Inc.

These messages may include:

• Appointment confirmations

• Appointment reminders

• Technician arrival notifications

• Estimates

• Service updates

• Billing information

• Customer support

Message frequency varies.

Message and data rates may apply.

Reply STOP to unsubscribe.

Reply HELP for assistance.

Consent to receive SMS messages is not required as a condition of purchasing services.

AI Communications

Some calls and text conversations may be handled or assisted by AI technology.

Calls and messages may be recorded or transcribed to improve customer service and maintain accurate service records.

Limitation of Liability

Primus Expert Inc. shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or services, except where prohibited by law.

Changes

We reserve the right to update these Terms of Service at any time.

The updated version will be posted on this page.

Contact Information

Primus Expert Inc.

Website:
https://primusexpert.com

Email:
service2air@yahoo.com

Phone:+1 267 513 2222